Refunds for debit cards and prepaid/rechargeable credit cards may take a considerable amount of time.
For payments on our online tickets, we recommend using a credit card (VISA, Mastercard, JCB, American Express, or Diners Club).
Debit cards and prepaid/rechargeable credit cards use a different payment system than regular credit cards. Please keep the following points in mind when using them.
◆Regarding Debit Card Payments
・Due to the specifications of the debit card, it may temporarily appear as if you are being charged twice until the refund is processed, but the refund will be issued.
・Please note that refunds may take a considerable amount of time. International transfers may take even longer.
(This varies depending on each company’s regulations, and we cannot confirm this.)
・For detailed information on the time required for the refund, please contact your debit card issuer.
・We cannot be held responsible for any temporary double deductions that may occur.